Last updated: 15 January 2026
DC Garage Doors (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).
This policy explains how we collect, use, store, and protect your personal information.
1. What Information We Collect
We may collect personal information including:
Full name
Phone number
Email address
Physical address
Property details relevant to garage door services
Payment information (handled securely by third-party providers)
Communication history (emails, calls, messages)
Website usage data (cookies, IP address, browser type)
2. How We Collect Information
We collect information when you:
Contact us by phone, email, or website form
Request a quote or book a service
Use our website
Make a payment
Communicate with us for support or enquiries
3. Why We Collect Your Information
We use your information to:
Provide garage door services
Prepare quotes and invoices
Communicate about bookings and jobs
Improve our services and website
Meet legal and accounting requirements
Prevent fraud and protect our business
4. Sharing Your Information
We may share your information with:
Technicians and contractors working on your job
Payment providers (e.g., Stripe, bank services)
Accounting and legal advisors
IT and website service providers
Government authorities if legally required
We do not sell your personal information.
5. Storage & Security
We take reasonable steps to protect your information from:
Loss
Misuse
Unauthorised access
Disclosure or alteration
Information may be stored electronically or in secure physical records.
Only authorised staff and contractors may access personal information.
6. How Long We Keep Information
We keep personal information only for as long as:
It is required for business purposes
It is required by law (e.g., tax and financial records)
After this period, data is securely deleted or anonymised.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
Access your personal information
Request corrections to inaccurate information
Ask how your data is being used
To make a request, contact us using the details below.
8. Cookies & Website Tracking
Our website may use cookies to:
Improve website performance
Analyse traffic
Remember preferences
You can disable cookies in your browser settings, but some features may not work correctly.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy at any time.
The latest version will be published on our website.
11. Contact Us
If you have questions or requests regarding your privacy:
DC Garage Doors
service[at]dcgaragedoors.co.nz